The World’s leading Refundable Bookings solution for the events, travel and hospitality industry, that enables you to provide a superior level of customer experience whilst generating significant additional revenue streams.
Customers are offered enhanced bookings at the point of sale, with refundable terms and conditions included. Once selected it enables the customer to apply for a full refund should they not be able to attend their bookings, for a broad range of unforeseen reasons.
Refunds are administered by Refund Protect’s Customer Experience Team directly to the customer, on your behalf, reducing the number of refunds you have to process and delivering full and rapid refunds to those affected by the most sensitive of scenarios within 48 hours. This ensures the very best Customer Experience.
The Refundable Bookings solution is driven seamlessly through simple APIs, designed for all levels of technology capabilities, with analytics presented across detailed Protect Platform dashboards. Performance is closely monitored by Protect to deliver an exceptional service and commercial advantage.
In an unpredictable World, where anything can happen, Refundable Bookings are used by the largest global events, ticketing, travel, transportation and hospitality brands as an essential solution to drive consumer purchasing confidence and additional revenue.